What is your shipping policy?Updated 3 days ago
Shipping options
Shipping options are based on your total order value:
Order Value | Shipping Method | Cost |
Up to $70 USD | Standard USA Shipping (3-12 days) | $8 USD |
$70 USD and above | Standard USA Shipping (3-12 days) | FREE |
Fulfilment method and times
US Customers:
Your order will be dispatched directly from our fulfilment centre in the United States.
Rest of the World:
Your order will be dispatched directly from our fulfilment centre in China.
Once your order has been dispatched, you’ll receive a notification confirming that it's on the way. When it arrives in your country and is handed over to the local courier, you'll receive an updated shipping notification via email. This email will include your tracking number once it's available.
Shipping address
Please make sure that you have provided the correct and current address for shipping and delivery. Please be certain that the address provided is a physical address. Items cannot be delivered to security-restricted areas such as military bases.
Fulfillment times
Our warehouse will endeavour to fulfil your order within 1 business day. However, during busy times, this may increase to 1-3 business days.
Issues regarding delivery
In most cases, your order will be delivered within the estimated time of delivery. However, the actual delivery date may be affected by weather and other external factors. If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, please contact our customer service immediately at [email protected].